Photo Porcelain Dominic guarantees their portraits not to fade or deteriorate for the lifetime of the memorial to which they are attached. Broken portraits will be replaced at no charge. All our images are archived by family name and order date for easy retrieval.
Original photographs along with the order forms can be sent by mail. Order forms and images can also be sent electronically via e-mail.
Original, studio quality photographs always yield the best results. Whenever possible, avoid sending grainy or blurry photographs. The resulting memorial portraits will have the same imperfections.
Do not staple or attach photographs with paper clips as they will leave a mark. Please do not write on the back of the photo, cut out or draw on the original photograph. We suggest you make a photocopy of the image and indicate cropping or any other instructions on the copy.
Yes. Original photographs are scanned and returned with the completed order. Please do not send photographs with their frames. The protective glass may shatter during shipment and damage the photograph.
As with orders being sent by mail, the best possible original picture should be used. Low resolution images will yield final memorial portraits with boxy or blurry images.
Scans should be made with a good quality scanner, not a photocopier.
Make sure that the scanner bed is free from dust, scratches and smudges.
Scan only the subject and not the entire photograph. The scan should be at 300 dpi.
Save your scan as a jpeg file at the highest quality level.
The file should bear the name of the family. Ex: Campanelli.jpg
The image, together with the order form, can be sent to orders@ppd10.com or saved on a C.D. to be sent by mail.
Orders are usually shipped within 15 to 20 working days.
No, there is no extra charge for the artwork. The price also includes regular shipping by FedEx or Canada Post.
We will try to return the order to you within 5 to 7 days. Please note that extra shipping costs may apply.
The portrait can either be siliconed onto the monument or crypt front or it can be attached with 3M’s double sided VHB tape.
Silicone: Clean the area of the stone with rubbing alcohol.Allow the area to dry well.Apply silicone on the back of the porcelain tile and position it in place.Apply a vertical and a horizontal strip of tape across the portrait to help keep it in place as the silicone cures.The tape can be removed after 24 hours.
Double sided : Clean the area of the stone with rubbing alcohol.Allow the area to dry well.Remove the protective plastic sheet from the VHB tape and position the portrait in place.*Please note this bond is permanent.
All completed orders will have an invoice included.
QUAD URNS
No, our metal urns are zinc based and powder coated by hand which makes them lighter in weight and more affordable.
Our Simplicity urns were specifically designed to fit two into a niche with limited space.
The order form in PDF format is available to be printed out and sent in by mail or by fax. The form can also be completed on line and sent electronically to dominic@ppd1.com.
All urns can be ordered with or without emblems or inscription plaques.
Orders are usually shipped the next business day.
All completed orders will have an invoice included.
QUAD BRONZE
Our mausoleum emblems, vases, lamps and letters are all manufactured in Italy by Pilla.
No, not at all. Your order can simply be for one item.
The emblems can be purchased with filled or hollow backs. Filled-back emblems can be attached to the crypt front with silicone. Hardware is provided for the hollow-back emblems.
A strip of 3M’s VHB tape is included with each emblem.
The order form in PDF format is available to be printed out and sent in by mail or by fax. The form can also be completed on-line and sent electronically to dominic@ppd1.com.
All completed orders will have an invoice included.
